F.A.Q.
How do I place an order?
To place an order, simply browse our website, select your desired items, and add them to your cart. Follow the easy checkout process, provide your shipping information, and complete the payment.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, digital wallets, and more. You can view the available options during the checkout process.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status and location of your package.
What is your return policy?
Please refer to our Return & Exchange Policy for detailed information about our return and exchange process, eligibility, and timeframes.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected during checkout. You can find estimated delivery times on our Shipping Policy page.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times for international orders are calculated during checkout.
Can I change or cancel my order after it's been placed?
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request.
What should I do if I receive a damaged or incorrect item?
We apologize for any inconvenience. Please contact our customer support team immediately, and we will arrange for a replacement or refund.
How can I contact customer support?
You can reach our dedicated customer support team via email We're here to assist you with any questions or concerns.
Can I get updates on new arrivals and promotions?
Absolutely! Subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and fashion tips. You can sign up on our website.